Frequently Asked Questions
Frequently Asked Questions
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Frequently Asked Questions

We strive to ensure that all our valued Clients receive only the best advice and subsequent treatments.

If you would like any advice as to which treatments would best suit your skin type please contact us and we would be delighted to help.

Please call: +353 87 108 3123 or email:

Over the years we have also compiled a library of frequently asked questions which we have categorized and published here for your reference.

All appointments can be made by calling the salon +353 87 108 3123, email on and we also have a salon online booking system here.

You can also contact us through our Facebook page here.

If you are a new client coming to the salon we recommend you aim to come 10 minutes prior to your treatment as you will be asked to fill out a client record card.

Unfortunately if you are late for your appointment your treatment may need to be cut short and you will still be charged for the full treatment, we recommend arriving 5 minutes prior to your treatment to avoid disappointment.

Please try and contact the salon to let us know if you are running late!

Due to a number of recently missed appointments we have felt the need to introduce this policy.

We appreciate that sometimes you may need to cancel or reschedule your appointment and we kindly request that you provide at least 24 hours notice but preferably 48 hours. This allows the opportunity for someone else to schedule an appointment.

Failure to provide this notice may mean that we need to take a 50% non-refundable deposit to secure your next appointment.

We thank you for your cooperation and continued support in allowing us to be able to do what we love.

We ask all our clients to fill out a confidential consultation card and ask for these to be filled out honestly as some treatments and products may not be suitable for certain medical problems.

It's not because we're been nosy!

Consultations before treatments are free of charge.

Deposit for PMU is required before treatment.

It is really important to let us know in confidence if you are pregnant as there are certain treatments and products not suitable throughout pregnancy.

However we can offer lots of treatments and adapt treatments to suit you and your baby!

We offer complimentary consultations, and can make recommendations to fit your wants and needs. Whether you are looking for a skin care product line to use at home, or have specific needs for a salon or spa treatment, we are always available to answer your questions.

We highly recommend making reservations in advance, but feel free to call on short notice, as we may have an opening or cancellation. A credit card will be necessary to hold your reservation.

Absolutely, please ask! We will always try to accommodate your wishes, although we do recommend that you book your treatments in advance.